Update on SparkMeter Encryption Key Escrow

Following up on our July announcement about ThunderCloud 2.0 and SparkNet-HTTP release, we are happy to share further information on the escrow option available to our customers. 

THE KEY ESCROW

The establishment of an escrow process gives customers the option to place a copy of the encryption keys needed to communicate with deployed SparkMeter meters with a third-party escrow agent for safekeeping independent of EarthSpark and its operations. The currently designated escrow agent is A2EI.

Escrowing doesn't change your service today; it simply means an independent copy of your keys is available to you later, for example if you move toward self-managing.

As a reminder, encryption keys should be treated with utmost care since accidental or malicious release of encryption keys could lead to irreparably malfunctioning meters.

Customers now have three options for encryption key management:

1. Do nothing - No action required and EarthSpark will maintain the security of your keys.
2. Request that a copy of your keys be placed with the escrow agent (click here to fill out a new escrow request form), or
3. Request your keys from EarthSpark directly by submitting a request via support ticket.

DETAILED INFORMATION

The EnAccess Foundation and A2EI have prepared a helpful document “The Key Escrow” to provide additional information and to illustrate how you can request your keys be placed in the escrow.

Click here to download and read “The Key Escrow” overview.

Read "The Key Escrow" Overview